Terms and Condition
Welcome to hugnature.in and its affiliates provide their services to you subject to the following conditions. If you visit or shop at signature.in, you accept these conditions.
General
Privacy
Please review our privacy policy so that you may understand our privacy practices.
Pricing and Payment
Our Site displays the prices of our products. All prices are in Indian rupees.Prices, products and services may change at the discretion of the Website Provider.
We reserve the right to correct any errors, inaccuracies or omissions which may relate to product descriptions, pricing, offers and availability and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
The Site uses the services of a third party payment payment processing provider for processing payments made on the Site. Your use of the payment gateway will be subject you adhering to the terms and conditions of use prescribed by the payment processing provider(s), over which we have no control. You acknowledge and understand that the payment gateway services made available through the Site are owned, controlled and provided by the payment processing provider(s) and hence, the Website Provider does not warrant and in no way will be liable for the timeliness of such services and the handover of payments through such services.
We shall not be liable in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our bank from time to time.
Delivery and shipping
We endeavour to deliver all orders within 7-10 days of receipt of the order. There may, however, be anomalies in delivery times but we will endeavour to keep these to a minimum. For details regarding timelines for delivery of bulk orders please contact support@hugnature.in.
Sales are “first come, first served”. The merchandise may not be restocked once sold out. No information regarding the presence of any product in our stock will be guaranteed and we will alert you only when an item is sold out.
Shipping charges are applicable for all orders and may vary depending on the place of delivery within India.
We reserve the right to cancel your order due to issues arising out of inventory or other internal issues or issues such as strikes, interstate regulations, delivery outrage etc. We will inform you of cancelation of your order and will offer you a refund.
Return, exchange and cancelation
Our returns and exchange policy is subject to goods sold by Hug Nature directly to you, with no exceptions for third party sales. All policy changes will reflect on this page.
Exchanged / returns and refunds are subject to the discretion of the Website Provider. Typically, given the nature of the products sold on the Site, exchanges and refunds are not entertained.
An exchange/return request should be raised via email quoting order number along with a photograph of the product to – support@hugnature.in. Please note that returned/exchanged goods (where a return / exchange is accepted by us) should retain the original label. Goods that are damaged/without labels will be returned to the customer without any refund. For more details regarding exchange/return/refund please contact support@hugnature.in.
Products and services for personal use
The products and services described on this Site, including any samples, are for your personal use only. Any resale of merchandise purchased from the Website Provider will not be permitted without prior permission.
We reserve the right to refuse or limit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, or otherwise violate these Terms and Conditions. If we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail, mailing address or telephone number provided at the time the order was made.
In case of bulk orders please email info@hugnature.in.
Accuracy of information
We attempt to be as accurate as possible when describing our products on the Site. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the website are accurate, complete, reliable, current, or error-free.
The quality of any products, services, information, or other material purchased or obtained by you through the Site may not meet your expectations.
You understand that all the products sold through the Site are locally sourced and hand-made with the intent of promoting a zero waste lifestyle without compromising quality. Therefore, you expressly acknowledge that there may be variations in the products due to certain factors including but not limited to climatic conditions, seasonal changes, traditional processes etc.
Intellectual property rights
All information and content available on the Site and its get-up and design, including but not limited to trademarks, logos, service marks, text, graphics, button icons, images, audio clips, data compilations and software, and its arrangement, selection, compilation and organization, (collectively, the “Content”) is the property of the Website Provider and is protected by the laws of India, including laws governing all applicable forms of intellectual property.
Except as required under applicable law, neither the Content nor any portion of this Site may be used, reproduced, duplicated, copied, sold, resold, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.
For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes is not permitted.
Your obligations and responsibilities
In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the website. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the website or any Content or services that may appear on this website and may not impair in any way the integrity or operation of the website. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to the Website Provider, our partners or any other person/entity that we work with.
You will not host, display, upload, modify, publish, transmit, update or share any information that:
- belongs to another person and to which you do not have any proprietary right;
- is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
- harm minors in any way;
- infringes any patent, trademark, copyright or other proprietary rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- impersonates another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or
- Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
We retain the right to remove from the Site any content that contravenes any of the above conditions.
Suggestions
Any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, “Suggestions”) will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Suggestion, you hereby grant us the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Suggestion in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Suggestion in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Suggestion within or in connection with our products or services. You also acknowledge that your Suggestion will not be returned and we may use your Suggestion, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.
If you make a Suggestion, you represent and warrant that you own or otherwise control the rights to your Suggestion. You further represent and warrant that such Suggestion does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Suggestion. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Suggestion or any damages arising from any Suggestion.
Representations, Warranties and Limitation of Liability
The Site is presented “As Is”. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these Terms and Conditions or the Site, including but not limited to warranties of merchantability, non-infringement, delivery, refund or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
In no event will we be liable for any DIRECT, indirect, special, punitive, EXEMPLARY, incidental, or consequential damages of any kind (including lost profits, LOSS OF REPUTATION) related to the Site or your use thereof regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed Indian Rupees 2000 only.
Limitation period
Indemnification
Governing law
Disputes
Severability
General
Full agreement: You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications.
Amendments: We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website and providing notice of such change. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the website thereafter constitutes your agreement to all such changed Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the website.
No agency / partnership: Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.